During our Black Friday promotional period, we encounter a large influx of customers which in turn results in more parcels than usual going into the mail system. With Black Friday being a major period for other online retailers, we do encounter minor delays as the post system struggles with the large quantity of mail and postage items being processed.
Malgra aims to have your item with you within the timeframes confirmed at checkout, however we understand that delays may happen. Where your parcel is delayed, please check with the carrier for details of any delays which are known and may impact your delivery.
If you encounter any issues, please contact our friendly team who will be pleased to help.